URGENT NOTICE: Rand Water plans maintenance from 22 June to 29 July 29

Rand Water has a planned maintenance which will take place from 22 June to 29 July 2024.  This will affect Johannesburg Water as our reservoirs and towers are interlinked with the bulk supplier, Rand Water. 

Here are the systems, expected maintenance dates or periods and the impacted areas:

Eikenhof 24 – 27 June – start time 19:00 (Pumping will be reduced to 50% for 8 hours and to 67% for the remaining 64 hours)  27 June – 12 July, start time 19h00  (18 days, pumping reduced to 83% from 27 June to 12 July) The system will be supplying normally for the first 24 hours. Thereafter, there will be a combination of low pressure to no water. Areas: Randburg, Roodepoort, Soweto, Johannesburg central and Commando (Brixton, Hursthill & Crosby).

Zwartkopjes 24 – 25 June, time 19:00 (27 hours, pumping will be reduced to 50%.) The system will be supplying normally for the first 24 hours. Thereafter, there will be a combination of low pressure to no water. Areas: Berea, Parktown, Hector Norris, Forrest Hill, Eagles Nest, Alan Manor, Naturena, Crown Gardens, Aeroton and Orlando East.

Daleside 24 – 25 June, time 19h00 No pumping at Daleside for 4 hours, then 50% for 27 hours. The system will be supplying normally for the first 24 hours. Thereafter, there will be a combination of low pressure to no water. Areas: Orange Farm, Lawley and Ennerdale.

Palmiet 1 July, 08:00 (pumping reduced to 60% for eight hours.  15 – 17 Jul @03:00 (pumping will be reduced to 68%)  29 July, 05:00 (40 hours, pumping reduced to 76%) The system will be supplying normally for the first 24 hours. Thereafter, there will be a combination of low pressure to no water. Areas: Midrand, Sandton, South Hills, Alexander Park and Randjeslaagte.

Will Johannesburg Water provide alternative water supply during the #RandWaterPlannedMaintenance? Yes, Johannesburg Water will provide stationary tankers in critical areas like hospitals, clinics, municipal offices, schools and police stations. There will also be tankers across the numbers of suburbs that will be affected, however at specific predetermined points.

JW will do its best to coordinate alternative water in an optimal and safe manner. This includes avoiding very later night water trucking.  What is the purpose of this maintenance? Proactive infrastructure maintenance is important to preserve the quality and integrity of the infrastructure, reduce maintenance costs in the long term and increase the life span of water infrastructure and assets.   

What are the benefits of this maintenance for residents? Upgrading of the infrastructure, improving its reliability, and keep it functioning optimally. Reliability is compromised when maintenance is not conducted, which leads to unplanned interruptions in water supply.   What can residents and customers do to ensure they have enough water supply?

•Residents can start storing water a few days before the maintenance to reduce the impact on reservoirs and towers. 

•Residents can also contribute to saving water through careful usage. This should include repairing any private and on property leaks.

•Johannesburg Water will also ensure that leaks and burst pipes on the municipal networks, are given priority.

•Residents are requested not to store water on the day before the maintenance, as some of Johannesburg Water’s reservoirs will already be isolated (closed) to retain capacity on the supply side. This is also for quicker recovery post the maintenance. What is an anticipated recovery period? Recovery can take between five and 14 days after the supply has been fully restored. Areas supplied through direct supply points from Rand Water can lead to quicker recovery.

Systems will be impacted differently, and other dynamics will influence how various systems recover. There will be a combination of no water and low pressure. Residents in low-lying areas will always recover quicker than those in high-lying areas.

 Johannesburg Water will provide updates during and after the Rand Water maintenance.